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Heffner & Associates Blog
Apr 12

Written by: David Heffner
4/12/2010 6:05 PM 

We all make mistakes. Is admitting a misdiagnosis in a blog penance enough? I'll have to ask Father Mike what he thinks.

The water heater that I thought I had fixed on Friday went back to acting sporadically over the weekend. The homeowner called me this morning with the bad news and I was able to get back to the house this afternoon. After installing a new burner assembly for the water heater, it fired up fine. I ran it through 2 heating cycles before leaving. The one point of concern was the cat litter box right next to the heater. The manufacturer said that the ammonia from the cat urine shouldn't affect the heater.

If admitting the misdiagnosis in a blog isn't good enough, maybe leaving your tool bag on the customer's front sidewalk is. I just got a phone call asking me if I was missing my tools! I'm too young to be having senior moments...

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